Thank you for visiting SoCalRobotRepair. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All requests and ready to return vacuum robots are processed within 1-2 business days. Repaired vacuum robots are not picked up, shipped or delivered on weekends or holidays.
If we are experiencing a high volume of robots to repair, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
USPS Priority, UPS Ground3-5 business daysFree
Courier pick-up and delivery*By appointmentFree

* Courier pick-up and delivery are available only for Los Angeles County, Orange County, San Bernardino County, Riverside County in the State of California (exclusions applied).

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses
SoCalRobotRepair ships to addresses within the continental U.S. addresses.

Shipment confirmation & Order tracking
By request you can receive a Shipment Confirmation email once your vacuum robot has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

SoCalRobotRepair is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.